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Toowoomba Regional Council CEO Brian Pidgeon

March 25, 2020

Toowoomba Regional Council will no longer accept cash at any of its waste facilities.

CEO Brian Pidgeon said that from Monday. March 30, all waste management facilities would be cashless.

“The decision is based on advice provided by the government and community expectations that promotes greater levels of hygiene and social distancing in the interests of public health and safety,” Mr Pidgeon said.

“During this unprecedented coronavirus COVID-19 health event, we must abide by the advice given to us by the State and Federal Governments.

“The decision will mean that these facilities will now only accept EFTPOS, credit card, debit card and account payments.

“Transactions will not incur any processing fees, and there is no minimum payment amount for customers using electronic payment.

“During this time, kerbside collection services will continue unchanged, including the Assisted Wheelie Bin Service (Infirm Service).

“We understand that often the Infirm Service is a chance for social interaction; however, we ask that during this period customers maintain a distance from drivers and avoid unnecessary contact with them.

“Council will continue to monitor any further directions and advice from the Federal and State Governments and will respond accordingly.”


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