Emergency generators were brought in while Ergon Energy crews worked on Wednesday morning to restore power to Kingaroy Shoppingworld  

March 20, 2024

A fault in an underground cable has been blamed for a blackout which hit Kingaroy Shoppingworld on Tuesday afternoon, forcing Woolworths to dump thousands of dollars worth of stock.

An Ergon Energy spokesperson said the fault caused a high-voltage fuse to blow at 2:10pm.

Seventeen customers were affected by the power outage, including the shopping centre and others on Youngman and Alford streets.

“Generation was sourced transported from Brisbane and customers were provided with supply about 3:00am (on Wednesday),” the spokesperson said.

“Crews were brought in today to repair the fault and will restore permanent supply once it’s safe to do so.”

Many shops inside Shoppingworld were forced to close on Tuesday afternoon, with much of the complex in darkness.

A Kingaroy Shoppingworld spokesperson said on Wednesday morning all shops were now trading to their usual opening hours.

“Due to the loss of power caused by the Ergon outage overnight, Woolworths has had to dispose of refrigerated and frozen stock,” the spokesperson said.

“The store is working closely with the warehouse and transport team to replenish all stock levels.

“To all online customers who have placed orders for the next few days, please contact the Woolworths customer hub on 1800-000-610 for more information on your order.

“If you have any questions or concerns relating to the Woolworths outage, please contact the store directly on (07) 4172-8302.

“Thanks to everyone for your understanding and patience.”


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