October 17, 2013
South Burnett Regional Council staff will be crossing their fingers that all goes to plan when their new business software system goes live on Monday.
The new business system, by Technology One, was developed in Queensland and has been installed in other Councils in the State.
And while not anticipating that there will be any problems, Council has asked for patience while the new system is bedded down.
“Council staff have been working behind the scenes for more than 18 months to bring together the information from Council’s old systems,” CEO Ken McLoughlin said.
“The conversion from the outdated system that Council has struggled with for many years will take place over the weekend and will begin at close of business on Friday (October 18).”
Staff will be working over the weekend preparing for the new system to be operational when business resumes on Monday.
Phase 2 of the new system, which is expected to be launched early next year, will bring more efficient access to information for residents and ratepayers, including enabling the lodgement of Development, Plumbing and Building Applications online, as well as on-line customer requests.
“This has been a significant achievement for all staff involved and Council is very proud of their efforts and the benefits that will be achieved in the long term,” Mr McLoughlin said.
