November 12, 2025
Kingaroy Hospital employee James Fulton was presented with a “Courage Award” trophy at the recent Darling Downs Health Annual Awards.
Mr Fulton, who is part of the hospital’s “healthcare ambassador” program, was recognised for his actions during an incident at the hospital earlier this year involving an armed person.
His citation read: “James stayed calm under threat at Kingaroy Hospital, guiding patients and staff to safety, liaising with police and defusing a volatile situation with extraordinary bravery.”
Healthcare ambassadors are trained to work with staff and patients to identify and address situations before they escalate.
Kingaroy Hospital has an ambassador stationed in the hospital’s Emergency Department to maintain a safe and secure environment.
A Darling Downs Health spokesperson said James’ calm negotiation, rapid evacuation guidance and support to police defused a tense and frightening situation.
Chief executive Annette Scott PSM said James’ courage under fire exemplified the very best of the health service’s values.
“Courage isn’t just about facing danger, it’s about leading with calm and compassion under extreme pressure,” Ms Scott said.
“James showed us that real courage saves lives and strengthens our trust in each other.
“His quick thinking and selfless dedication ensured the safety of everyone in his care. We are privileged to recognise him at the awards.”
Kingaroy Hospital volunteer Delma Woodall was also recognised at the awards: “Delma welcomes every visitor to Kingaroy Hospital with kindness and respect, ensuring a positive first impression.”
And Allied Health South Burnett, based at Kingaroy Hospital, was recognised for “embedding a quality-improvement culture that boosted service excellence, professional development and team connection in regional care”.
Ms Scott said the awards celebrated the incredible people who made the health service what it is.
“These awards are our moment to pause, to reflect on the extraordinary impact our people have on patients and communities every day,” she said.
