Deputy Premier and Health Minister Dr Steven Miles

September 4, 2020

More than 900 patients from NSW have been treated in Queensland hospitals every week during the pandemic.

Health Minister Dr Steven Miles said on Friday that although border restrictions have been in place in some way since March, Queensland has always allowed interstate residents to enter the State for medical care.

“The Hospital and Health Services closest to the NSW border – Gold Coast, Metro North, Metro South, Children’s Health Queensland, West Moreton and Darling Downs – treated more than 9700 interstate residents in the last two months as inpatients, outpatients or emergency patients,” Dr Miles said.

And 75 per cent of these were NSW residents.

“That’s more than 900 NSW patients treated in our hospitals each week,” he said.

A “COVID-19 Healthcare Support Service” was launched by the State Government on Friday to assist interstate residents.

He said the dedicated unit for people needing to access essential healthcare in Queensland could be contacted by calling a hotline.

The new team would also provide a case-managed approach to people entering mandatory quarantine who have complex healthcare needs.

“It is critical to remember that those requiring medical care do not need, and have never needed, to apply for an exemption to cross the border, but may have different quarantine requirements,” Dr Miles said.

“The Healthcare Support Service ensures everyone who is suitable for medical care, further support, needs an exemption, or is looking for the right information, gets access to what they need at the right time.”

Dr Miles said anyone can enter Queensland by road, rail or air for emergency healthcare without an exemption.

People can also continue to receive essential healthcare in Queensland where they either have an ongoing relationship with a healthcare provider or if the healthcare cannot be provided close to their home.

Queensland Chief Health Officer Dr Jeannette Young said nurses, doctors, social workers, paramedics and representatives from other key State Government departments were part of the new service.

“We know the situations in which people apply for these exemptions can be deeply personal and we want to make sure we have the right people in place to support the applicant,” Dr Young said.

“I have set the rules for how exemptions are assessed and every exemption request relating to medical needs will be assessed by a clinician.

“The Healthcare Support Service will help to speed up the assessment process and people going through the exemption process with medical needs can be assured that their request is being assessed by a team of experts.

“We’re very aware of how hard the quarantine process can be for those who do not get granted an exemption. That’s why we also have a pilot program in place to make quarantine easier for people with existing medical needs and disabilities and those caring for very young children.”

As part of the new Targeted Care Accommodation Program, selected hotels or alternative accommodation will have additional health and social support on site or close by for specific groups of individuals during their 14-day COVID-19 quarantine period.

Stage 1 of the program is being conducted on those in quarantine and currently COVID-19 negative, by Metro South Hospital and Health Service in conjunction with Queensland Police Service.

Those who may be suitable for the additional support will be identified by various State Government and community services teams – this process will be further strengthened by the new Healthcare Support Service.

The Healthcare Support Service can be contacted by calling 134-COVID (13-42-68).

* * *

There were zero new cases of COVID-19 reported in Queensland on Friday after another 13,778 tests during the past 24 hours.

Premier Annastacia Palaszczuk said this was excellent news.

“The hard work of everybody has got us to this point,” she said. “A big thank you to everybody who has gone out there and been tested.”

There are currently 25 active cases in Queensland with 15 patients in hospital.

Premier Palaszczuk also confirmed that Moree would be added to the border “bubble”.

This will assist boarding school students as well as Mungindi residents after the recent CBD fire.

* * *

Contact Tracing Alerts

Queensland Health released an updated list on Friday evening.

Anyone who has been to any of these locations at these times should monitor their health and, if they develop even the mildest of COVID-19 symptoms, get tested.

  • 21 August  – Fig Tree Pocket Early Childhood Centre – morning to evening
  • 21 August – Woolworths, Forest Lake Shopping Centre – 10:30am-10:45am
  • 21 August – The Chop Shop Butcher, Forest Lake Shopping Centre – 10:45am-11:15am
  • 21 August – Best & Less, Forest Lake Shopping Centre – 10:45am-11:15am
  • 21 August – The Orion Nail Bar, Springfield – 4:15pm-5:00pm
  • 21 August – Sia’s Takeaway, Kingston Rd, Slacks Creek – 11:30am-11:45am
  • 21 August – Logan Motorway BP Centre & McDonald’s, Larapinta – 7:00am to unknown
  • 21 August – Coles Express, Pimpama City Centre – 9:00pm to unknown
  • 21 August – Southern Bay Cyclones rugby game (Cyclones v Logan Saints) – 8:00pm-10:00pm
  • 21 August – Graceville Netball Courts & Canteen, Faulkner Park, Graceville – 8:00am-10:15am
  • 22 August – The Pet Barn, Browns Plains – 10:30am-10:45am
  • 22 August – Bunnings, Browns Plains – 10:45am-11:15am
  • 22 August – The Good Guys, Browns Plains – 11:15am-11:35am
  • 22 August – United Service Station, Pimpama – 4:00pm-4:20pm
  • 22 August – McDonald’s, Pimpama – 8:30am-9:30am
  • 22 August – Bunnings, Oxenford – Noon to 12:05pm
  • 22 August – Coles, Pimpama City – 1:00pm-2:00pm
  • 22 August – Graceville Netball Courts & Canteen, Faulkner Park, Graceville – 8:00am-4:00pm
  • 22 August – Kmart, Indooroopilly Shopping Centre – 3:15pm-4:45pm
  • 23 August – Coles, Forest Lake Shopping Centre – 5:00pm-5:15pm
  • 23 August – Coles, Pimpama City – 4:10pm-4:20pm
  • 23 August – IGA, Coomera – 2:10pm-2:20pm
  • 23 August – Coles, Pimpama City – 4:05pm-4:20pm
  • 24 August – The Good Guys, Oxley – 9:00am-9:45am
  • 24 August – Woolworths, The Station, Oxley – 10:00am-10:30am
  • 24 August – Perks Cafe, Jimboomba Central Shopping Centre – 10:00am-10:45am
  • 24 August – Woolworths, Jimboomba Central Shopping Centre – 11:00am-11:15am
  • 24 August – Logan Motorway BP Centre & McDonald’s, Larapinta – 4:20pm-4:30pm
  • 24 August – Coomera Westfield, Coomera Town Centre – 5:30pm-6:00pm
  • 25 August – Logan Motorway BP Centre & McDonald’s, Larapinta – 6:40am-6:45am
  • 25 August – Logan Motorway BP Centre & McDonald’s, Larapinta – 4:20pm-4:30pm
  • 26 August – Coomera Westfield, Coomera Town Centre – 9:30am-10:25am
  • 26 August – Woolworths, Pimpama Junction – 10:40am-10:50am
  • 26 August – Kmart, Oxenford – 11:00am-11:10am
  • 26 August – Bunnings, Oxenford – 11:20am-11:50am
  • 26 August – Woolworths, Pimpama Junction – noon to 12:15pm
  • 26 August – Zazar’s Kebabs, Pimpama – 12:15pm-12:25pm
  • 26 August – Madhouse Discount Variety, Waterford Plaza, Waterford West – 1:50pm-2:15pm
  • 26 August – Hyperdome Shopping Centre, Loganholme – 3:15pm-5:45pm
  • 26 August – Best & Less, Logan Hyperdome – 3:15pm-4:05pm
  • 26 August – KMart, Logan Hyperdome – 4:05pm-4:30pm
  • 26 August – The Reject Shop, Logan Hyperdome – 4:35pm-4:55pm
  • 26 August – Foot Locker, Logan Hyperdome – 5:00pm-5:30pm
  • 26 August – Platypus Shoes, Logan Hyperdome – 5:00pm-5:30pm
  • 26 August – Logan Motorway BP Centre & McDonald’s, Larapinta – 5:45pm-5:50pm
  • 26 August – Gold Coast University Hospital fever clinic, Southport – 7:00pm-7:20pm
  • 26 August – Pub Lane Tavern, Greenbank Shopping Centre – 7:30pm-9:30pm
  • 27 August – Princess Alexandra Hospital fever clinic, Woolloongabba – 12:40pm-12:55pm
  • 27 August – PriceLine Pharmacy, Forest Lake – 9:00am-9:10am
  • 27 August – Coles, Forest Lake Shopping Centre – 9:15am-9:30am
  • 27 August – Pizza Hut, Beenleigh – 4:30pm-4:35pm
  • 27 August – TSG Tobacconist, Eagleby – 4:50pm-5:00pm
  • 29 August – Johnny Furniture, Booval – 9:30am-10:00am
  • 29 August – Spotlight, West Ipswich – 10:00am-10:20am
  • 29 August – Fantastic Furniture, West Ipswich – 11:00am-11:10am
  • 29 August – Spa Choice, Pacific Highway, Springwood – 10:30am-11:00am
  • 29 August – Spa World, Compton Road, Underwood – 11:00am-11:30am
  • 29 August – Dosa Hut, Springfield – 11:55am-noon
  • 29 August – Indian Spice Shop, Springfield – noon-12:05pm
  • 30 August – Woolworths, Yamanto – noon-12:20pm
  • 30 August – Domino’s, Yamanto – 11:45am-12;30pm
  • 31 August – Woolworths, Yamanto – 11:00am-11:15am
  • 31 August – Country Market, Yamanto – 11:20am-11:40am
  • 31 August – Priceline, Yamanto – 11:40am-11:45am

NB. Public contact tracing alerts are removed after 14 days as they are no longer applicable.


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