Petition Urges NBN To Fix Speeds

The NBN rollout map for Kingaroy as at November 12 … the brown areas show where the build has commenced and the mauve areas indicate where NBN fixed wireless is already available; the cross marks the location of the South Burnett Enterprise Centre in the Kingaroy Industrial Estate

November 12, 2018

Kingaroy resident Scott Collier has launched an online petition in a bid to get faster NBN speeds in Kingaroy.

In 2016, Scott said he was getting “abysmal” speeds on his NBN fixed wireless connection (1.7Mbps connection on a 50Mbps plan) due to congestion on the Fisher Street tower.

This congestion occurred despite the fact there had only been a 28 per cent take up of the NBN at that time by those households eligible to connect.

Two years later, little has improved – and many more homes and businesses are expected to be connected to fixed wireless over coming months.

“Whilst off-peak bandwidth can reach 30Mbps, day time speeds/congestion periods are getting below 6Mbps at times,” Scott said.

His petition comes ahead of the roll-out by NBNCo of more broadband services in Kingaroy.

Most of the town will be serviced by fibre-to-the-kerb cables, which have been laid in local streets over the past month or so.

According to the NBNCo website these are due to be available for use from January 2019.

However, several parts of Kingaroy look set to switch to fixed wireless connections.

southburnett.com.au understands the Kingaroy Industrial Estate is among the areas that will be connected to fixed wireless technology although the roll-out maps on the NBNCo website don’t make this clear (see below).

Homes and businesses should get 18 months to migrate to the NBN from the date a connection is made available.

After this, home/landline phone services and ADSL, ADSL2 and ADSL2+ Internet services will be disconnected.

Attempts to reach the NBNCo media hotline were unsuccessful.

External link: Fix Kingaroy’s Congestion Issue

A close-up of the Kingaroy industrial areas from the NBN rollout map as at November 12 … the brown areas show where the build has commenced and the mauve areas indicate where NBN fixed wireless is already available; the cross marks the location of the South Burnett Enterprise Centre in the Kingaroy Industrial Estate, but the status of the areas shown in white is unknown

2 Responses to "Petition Urges NBN To Fix Speeds"

Bill says:

November 12, 2018 at 4:03 pm

You can add Wondai to that list, absolutely terrible at times.

Cap'n McRummy says:

November 13, 2018 at 9:34 am

The simple reality is that NBN doesn’t care if you have slow speeds. If you’re connected and can surf the net (regardless of speed) then they’ve done their job and you are ok in their view. Here’s a quote from an NBN tech when he investigated my slow speeds “No fault found and EU can surf. If the customer can surf the net, it’s within spec.”