October 12, 2020

Ergon Energy is urging customers who rely on advanced medical equipment to have a plan in place for unexpected power outages, especially with a severe storm season predicted.

This includes ensuring their electricity retailer has up-to-date contact details and having a Plan B in place.

Spokesperson Cloe Kernick said everyone should be prepared for the disruptions wild weather can cause but particularly anyone whose health was reliant on the electricity supply.

“It’s ideal for anyone in need of powered health equipment to have a comprehensive plan in place enabling them to get through the period without electricity or enough time to seek medical assistance,” she said.

“This should include calling their electricity retailer or Ergon on 13-74-66 to ensure their latest contact details are up to date. This way we have the right details should we need to contact them.

“It’s also important these customers speak to their GP to put a plan in place should their home be without power for an extended period, such as knowing where their closest hospital or medical facility is or going to a friend or family member’s house that still has power.”

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