November 10, 2018
Ergon Energy is urging customers who rely on advanced medical equipment to have a plan in place for unexpected power outages, especially during storm season.
This includes ensuring Ergon has up-to-date customer contact details.
Customer Operations manager Cloe Kernick said at this time of year everyone should be prepared for the disruptions storms can cause, particularly anyone whose health is reliant on electricity supply.
“Summer is notorious for severe weather and while we have a very robust power network in Queensland, lightning, high winds and flooding can interrupt the electricity supply,” she said.
“Severe tropical cyclones and storms have the potential to take out community infrastructure for many days.
“That’s why it is ideal for anyone in need of powered health equipment to have a comprehensive plan in place to enable them to get through a period without electricity or have enough time to seek medical assistance.”
Ms Kernick said customers should register medical requirements with their electricity retailer or call the Ergon Energy Network on 13-74-66 to ensure they can be contacted before any planned interruptions.
Customers can find more information about how to prepare for power interruptions on Ergon’s website