June 11, 2014
Every week an Ergon Energy meter reader is injured somewhere in Queensland by a dog attack.
This frightening statistic has prompted the energy retailer to again appeal to its customers to restrain their dogs.
There have been 152 attacks or near misses on Ergon meter readers during the past 12 months; 58 injuries have been sustained from these incidents … an average of more than one injury every week.
Earlier this year, a woman meter reader was hospitalised in Charters Towers after being attacked by a dog.
“This young lady was in fact set upon by a dog from a neighbouring property, resulting in a serious laceration and hospital treatment,” Ergon manager regional services Geoff Bowes said.
“The incident highlighted that the community must take responsibility for their animals and ensure that workers going about their normal duties go home safe and uninjured.”
Mr Bowes said meter readers were advised not to enter a property with a dog on the premises unless they were able to confirm that it was safe to do so.
“This may include checking that the dog is securely restrained or located in a separate area away from the meter box,” he said.
“This doesn’t mean your dog is dangerous but we cannot take risks when it comes to safety.”
By law, Ergon Energy customers have a responsibility to allow safe and clear access to read electricity meters, undertake connection or metering work or perform other services related to the supply of electricity.
Ergon has asked its customers to observe the following guidelines:
- Keep your dogs restrained or located away from the meter
- Use a lock authorised by Ergon Energy to secure your meter box, gates or other property access point
- Keep the meter clear of vegetation, insects, vehicles and other equipment
- Relocate your meter box if it becomes inaccessible due to the addition of new fences or building alterations
- Check your most recent electricity bill for the approximate date of your next meter read
- Remember that Ergon may arrange for disconnection where a customer fails to provide access
“If you’ve got an access issue, we can help you identify options suitable for your premises and ensure access to your electricity meters in the future,” Mr Bowes said.
