July 30, 2024
Telstra has completed its expansion of 4G mobile coverage across the South Burnett ahead of its 3G shutdown on August 31.
“When we announced the shutdown of our 3G network in 2019, Telstra committed to expanding our 4G service to match the existing 3G footprint before we switched off,” Regional General Manager for Southern Queensland May Boisen said.
“Local upgrade work has been completed and our testing shows equivalent Telstra 4G coverage is there.
“The final step is making sure our customers aren’t using 3G network-only devices or have a 4G mobile phone that requires a 3G network to make calls to Triple Zero.
“The easiest way to check your mobile devices is to use Telstra’s free 3G SMS Checker.
“This tool will show customers who use the Telstra mobile network if their mobile phone is impacted by the 3G network closure, and if so, any action they need to take.
“The SMS checker tests the service number you are texting from.
“If customers simply text the number ‘3’ to 3498, we’ll text you back telling you if you need to take any action.”
However, this service only works for people using mobile devices on the Telstra network.
The 3G shutdown is not limited to mobile phones. It will also affect 3G Cel-Fi GO Repeaters, 3G Telstra Mobile Smart Antennas and 3G Internet-of-Things (IoT) or Machine-to-Machine (M2M) devices such as EFTPOS, telemetry and some 3G-only medical devices.
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