May 21, 2019

Cherbourg community has erected roadside signs to remind door-to-door traders about their legal obligations under Australian Consumer Law.

The community officially launched the “Do Not Knock – Informed Communities” on Tuesday, a joint initiative between Cherbourg Council, the Australian Competition and Consumer Commission and the Queensland Office of Fair Trading.

Signs at the entrance to Cherbourg remind door-to-door traders they must not approach houses displaying “do-not-knock” notices.

“The ACCC is committed to partnering with Indigenous communities so residents feel empowered around their consumer rights, and it’s fantastic to see the Cherbourg community institute this program,” ACCC Deputy Chair Delia Rickard said.

Cherbourg has become the sixth Do Not Knock informed town in Queensland.

The others are Wujal Wujal, Palm Island, Hope Vale, Yarrabah and Woorabinda.

Unscrupulous door-to-door traders have targeted Indigenous communities throughout Queensland at various times.

Scams have involved pressure tactics such as a salesman refusing to leave a house, or selling unwanted goods and services at inflated prices.

Office of Fair Trading spokesman Craig Turner said the Do Not Knock initiative protected communities by giving residents information about the power they have to opt out of receiving door-to-door approaches, and how to get help when this law is broken.

“If the salesperson refuses to leave, call the police,” Mr Turner said.

“Or if you think they are trying to rip you off, please let the Office of Fair Trading know so we can take action and warn others.”

Free “Do Not Knock” stickers or signs are available from the Office of Fair Trading


 

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