Ombudsman Kate Carnell
(Photo: ARC)
July 4, 2017

A new industry Code of Practice governing contracts between dairy farmers and processors is designed to prevent the retrospective price reductions which shocked the industry last year.

Australian Small Business and Family Enterprise Ombudsman – and former ACT Chief Minister – Kate Carnell had input into the code and said she would monitor its effectiveness over the next 12 months.

Ms Carnell said the voluntary code covered issues that could be contested under the unfair contract terms provisions in Australian Consumer Law.

“I’m very pleased that all the major processors and farmer organisations have signed the code,” Ms Carnell said.

“Many farmers were crippled last year by retrospective price reductions, which are no longer allowed.

“There is now a requirement for notification and transparency, which will help farmers to make informed decisions.”

Ms Carnell welcomed the recognition by processors that downward price movements were undesirable.

The voluntary code requires 30 days’ notice of step-downs by processors, which must be clearly set out in the contract.

Farmers are also required to give 30 days’ notice of changing processors, with a cooling-off period of 21 days.

“A farmer is entitled to all accrued loyalty payments if they have supplied to the end of their contract term,” Ms Carnell said.

“This addresses a previous unfair situation.

“The voluntary code is a positive step and I hope it works. A negotiated voluntary agreement is better than seeking to introduce more regulation.

“I will review the effectiveness of the voluntary code to make sure it’s working as intended.”


 

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