October 31, 2019
AgForce has praised NBN Co for setting up a business unit focused solely on servicing rural, regional and remote Australia.
Gavin Williams has been appointed Chief Development Officer, Rural and Remote.
The rural lobby group said Mr Williams had already been working hard to improve services in rural and regional Australia during his time at the NBN and brought a wealth of experience to his new role.
AgForce general president Georgie Somerset said she uses NBN SkyMuster Plus on her property at Durong.
“I believe I can speak for those of us living outside the major urban areas of Australia in saying this announcement is a major win for equity in data services,” Mrs Somerset said.
“We have high hopes this increased focus on internet services for people living in the bush will result in improved reliability, better issues resolutions, and overall improved customer service.
“Personally, the SkyMuster Plus service has transformed the way I work, with increased connectivity providing greater dependability and increased speed for my farming operation.
“These days, I can also take part in AgForce Board meetings via video conferencing without having to travel to Brisbane if I choose to.
“Everyone in Australia should have this type of guaranteed reliability, regardless of where they choose to live.
“That’s why it’s vital NBN Co works closely with rural and regional customers to deliver on their specific connectivity needs.
“AgForce has been working closely with NBN Local since its inception, and we have seen the NBN’s performance improve in the bush due to better direct contact with rural stakeholders.”
