January 22, 2018
Some South Burnett residents have been waiting up to three months to receive their Patient Travel reimbursements, Member for Nanango and Opposition Leader Deb Frecklington says.
She said the waiting times for Patient Travel Subsidies were unacceptable.
Mrs Frecklington said she had been approached by several residents who said they had waited up to 12 weeks to have their claims processed.
“The wait times are out of control. Many people from our community rely on the Patient Travel Subsidy Scheme to allow them to afford treatment when they have to travel to Brisbane or Toowoomba,” Mrs Frecklington said.
“This is affecting our most vulnerable community members, many of whom are pensioners and are undergoing treatment for cancer and other serious conditions.
“It is causing them a lot of anxiety and frustration.
“I have been told that before Christmas there were more than 700 claims waiting to be processed, but there’s just not enough staff to fix the backlog.
“It is obvious this Labor Government has a total disregard for people from regional areas.
“They need to fix this problem urgently.”
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