{"id":371126,"date":"2026-04-10T16:58:13","date_gmt":"2026-04-10T06:58:13","guid":{"rendered":"https:\/\/southburnett.com.au\/news2\/?p=371126"},"modified":"2026-04-10T17:17:37","modified_gmt":"2026-04-10T07:17:37","slug":"internet-outage-hits-region","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2026\/04\/10\/internet-outage-hits-region\/","title":{"rendered":"Internet Outage Hits Region"},"content":{"rendered":"<p><strong>April 10, 2026<\/strong><\/p>\n<p>A major internet outage hit parts of the South and North Burnett areas on Friday morning, with services only restored about 2:00pm.<\/p>\n<p><strong>The widespread outage was caused by an incident at Telstra&#8217;s Ipswich exchange about 11:00am.<\/strong><\/p>\n<p>A Telstra spokesperson said a fibre optic cable that was damaged at the exchange had been fixed, bringing landline and internet services back online.<\/p>\n<p>&#8220;Our team on the ground worked to repair the damage as quickly as possible and we thank everyone for their patience,&#8221; the spokesperson said.<\/p>\n<p>NBN connections on both the Telstra and Optus networks were affected from at least Blackbutt to Gayndah.<\/p>\n<p>Large sections of Kingaroy were cut off, although not all businesses reported issues.<\/p>\n<p><strong>Communications at both the South Burnett and North Burnett councils were disrupted.<\/strong><\/p>\n<p>An Optus spokesperson said about 550 Optus NBN customers in the Wide Bay and Burnett region were affected by the damage to NBN infrastructure.<\/p>\n<p>&#8220;We understand how disruptive outages can be and apologise to customers who were affected,&#8221; the Optus spokesperson said.<\/p>\n<p><strong>[UPDATED]<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A major internet outage hit parts of the South and North Burnett areas on Friday morning, with services only restored about 2:00pm.<\/p>\n","protected":false},"author":20,"featured_media":299587,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - 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