{"id":348597,"date":"2024-05-28T16:47:48","date_gmt":"2024-05-28T06:47:48","guid":{"rendered":"https:\/\/southburnett.com.au\/news2\/?p=348597"},"modified":"2024-05-28T18:48:48","modified_gmt":"2024-05-28T08:48:48","slug":"saras-suspicions-stop-scam","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2024\/05\/28\/saras-suspicions-stop-scam\/","title":{"rendered":"Sara’s Suspicions Stop Scam"},"content":{"rendered":"
\"\"<\/a>
NAB employee Sara Parfett saved a customer in Kingaroy from transferring thousands of dollars to a criminal scammer (Photo: NAB)<\/figcaption><\/figure>\n

May 28, 2024<\/strong><\/p>\n

A quick-thinking bank employee in Kingaroy has saved a woman from accidentally transferring a six-figure sum of money to a criminal.<\/p>\n

The customer visited the NAB branch recently with the aim of transferring the money to a local dealership to buy a new vehicle.<\/p>\n

An NAB spokesperson said that when the customer handed over the invoice, bank employee Sara Parfett asked her the “go-to” question.<\/p>\n

\u201cThe first thing I always ask is, \u2018Have you double checked the details with the dealership?\u2019,\u201d Sara said.<\/p>\n

\u201cThe customer responded that she hadn\u2019t.\u201d<\/p>\n

The more Sara looked at the invoice, the more red flags she could see.<\/strong><\/p>\n

\u201cWhen I was looking at the email, I noticed that it didn\u2019t look the same as what most of our dealership emails look like,” she said.<\/p>\n

“It had a couple of different ads put on there, it didn\u2019t reference the type of vehicle she was buying, it just referenced the six-figure price and bank account details.<\/p>\n

\u201cIt didn\u2019t add up. I knew I needed to get in contact with the dealership.\u201d<\/p>\n

After speaking to one of the employees at the dealership, Sara quickly realised her customer was about to be scammed.<\/p>\n

\u201cI spoke to the person she had been dealing with face-to-face,” Sara said.<\/p>\n

“I ran him through the details on the invoice and he confirmed that they were not correct. He hadn\u2019t even sent her an email that day.”<\/strong><\/p>\n

NAB executive (group investigations) Chris Sheehan said invoice scams were often incredibly subtle and sophisticated.<\/p>\n

\u201cThey occur when criminals hack into a business\u2019 email account and change the account details on legitimate invoices,\u201d Mr Sheehan said.<\/p>\n

\u201cThe criminals hope the recipient doesn\u2019t notice the doctored account details and pays them, instead of the intended business.<\/p>\n

\u201cReal estate, legal and construction sectors are traditional targets, while Scamwatch has received recent reports from car dealerships, travel companies and their customers.\u201d<\/p>\n

The Australian Competition and Consumer Commission says Australians lost $92 million to payment redirection scams in 2023, down from the $225 million the year prior but still significant.<\/strong><\/p>\n

Sara started work at the NAB five months ago.<\/p>\n

She said her training about how to spot scam red flags ensured she was alert to the dangers of suspicious activity.<\/p>\n

\u201cWe are trained to double check the details because we know there are so many things that can go wrong between the emails,\u201d Sara said.<\/p>\n

\u201cIt might take a little bit longer, and we might need to ask some more questions, but we\u2019re doing it to keep the customer safe.<\/p>\n

\u201cThey\u2019ve worked hard for their money, we don\u2019t want to let it get into the hands of criminals.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

A quick-thinking bank employee in Kingaroy has saved a woman from accidentally transferring a six-figure sum of money to a criminal.<\/p>\n","protected":false},"author":20,"featured_media":348598,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,3,24],"tags":[21,1132],"yoast_head":"\nSara's Suspicions Stop Scam - southburnett.com.au<\/title>\n<meta name=\"description\" content=\"A quick-thinking bank employee in Kingaroy has saved a woman from accidentally transferring a six-figure sum of money to a criminal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southburnett.com.au\/news2\/2024\/05\/28\/saras-suspicions-stop-scam\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sara's Suspicions Stop Scam - southburnett.com.au\" \/>\n<meta property=\"og:description\" content=\"A quick-thinking bank employee in Kingaroy has saved a woman from accidentally transferring a six-figure sum of money to a criminal.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/southburnett.com.au\/news2\/2024\/05\/28\/saras-suspicions-stop-scam\/\" \/>\n<meta property=\"og:site_name\" content=\"southburnett.com.au\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-28T06:47:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-28T08:48:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/southburnett.com.au\/news2\/wp-content\/uploads\/2024\/05\/20240528parfett.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"740\" \/>\n\t<meta property=\"og:image:height\" content=\"460\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anne Miller\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anne Miller\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/southburnett.com.au\/news2\/2024\/05\/28\/saras-suspicions-stop-scam\/\",\"url\":\"https:\/\/southburnett.com.au\/news2\/2024\/05\/28\/saras-suspicions-stop-scam\/\",\"name\":\"Sara's Suspicions Stop Scam - 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