{"id":256217,"date":"2020-04-03T15:30:19","date_gmt":"2020-04-03T05:30:19","guid":{"rendered":"https:\/\/southburnett.com.au\/news2\/?p=256217"},"modified":"2020-07-31T12:53:58","modified_gmt":"2020-07-31T02:53:58","slug":"ergon-launches-sms-alerts","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2020\/04\/03\/ergon-launches-sms-alerts\/","title":{"rendered":"Ergon Launches SMS Power Alerts"},"content":{"rendered":"

April 3, 2020<\/strong><\/p>\n

Ergon Energy has launched a free SMS notification service to keep customers informed about power outages – whether it\u2019s an emergency outage or for critical network maintenance.<\/p>\n

\u201cSMS notifications are a more direct way to keep customers informed when there are outages in their area,\u201d spokesperson Cloe Kernick said.<\/p>\n

\u201cYou can now subscribe for SMS and email notifications for a range of services at ergon.com.au\/selfservice<\/a><\/strong> and starting this week we\u2019ll be sending out text messages inviting customers to subscribe.\u201d<\/p>\n

Customers will receive a text message about unplanned outages with a link to information on Ergon\u2019s website which is updated when crews know more about the cause and estimated fix time.<\/p>\n

\u201cYou\u2019ll also receive a text message when the power at your property has been restored,” Ms Kernick said.<\/p>\n

\u201cWe understand that many people use their mobile phones to plan their lives these days – our new SMS service recognises that and empowers customers with information to make decisions.”<\/p>\n

In the coming months, SMS notifications will also be available for planned outages, which are necessary to allow crews to work safely on the electricity network when they are doing routine maintenance, replacing equipment and upgrading poles and wires.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ergon Energy has launched a free SMS notification service to keep customers informed about power outages – whether it\u2019s an emergency outage or for critical network maintenance.<\/p>\n","protected":false},"author":20,"featured_media":143501,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[32],"yoast_head":"\nErgon Launches SMS Power Alerts - southburnett.com.au<\/title>\n<meta name=\"description\" content=\"Ergon Energy has launched a free SMS notification service to keep customers informed about power outages - whether it\u2019s an emergency outage or for critical network maintenance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southburnett.com.au\/news2\/2020\/04\/03\/ergon-launches-sms-alerts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ergon Launches SMS Power Alerts - 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