{"id":255789,"date":"2020-03-27T18:30:19","date_gmt":"2020-03-27T08:30:19","guid":{"rendered":"https:\/\/southburnett.com.au\/news2\/?p=255789"},"modified":"2020-03-27T18:30:19","modified_gmt":"2020-03-27T08:30:19","slug":"trc-closes-council-offices","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2020\/03\/27\/trc-closes-council-offices\/","title":{"rendered":"TRC Closes Council Offices"},"content":{"rendered":"<p><strong>March 27, 2020<\/strong><\/p>\n<p>Toowoomba Regional Council will handle most customer enquiries by phone, email and other online channels only from Monday (March 30).<\/p>\n<p>General Manager for Service Delivery and Sustainability Arun Pratap said Council\u2019s Customer Service Centre offices at Toowoomba, Crows Nest and Millmerran would be open by appointment only from 1:00-4:00pm on Mondays, Wednesdays and Fridays for selected services that could not be conducted by phone or online. <\/p>\n<p>Council\u2019s other Customer Service Centre offices will not accept face-to-face counter business from Monday.<\/p>\n<p>\u201cCouncil\u2019s Customer Service branch performs a critical function in our daily operations, and we are positive that we can maintain our high service levels to the community across our other channels while ensuring we safeguard the health of residents and staff during the coronavirus pandemic,\u201d Mr Pratap said.<\/p>\n<p>\u201cThis move follows careful consideration of State and Federal Government advice around the necessity for people to remain at home for all but essential reasons.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Toowoomba Regional Council will handle most customer enquiries by phone, email and other online channels only from Monday (March 30).<\/p>\n","protected":false},"author":20,"featured_media":182701,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[22,1455,3],"tags":[1131],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - 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