{"id":250475,"date":"2019-12-18T16:21:28","date_gmt":"2019-12-18T06:21:28","guid":{"rendered":"https:\/\/southburnett.com.au\/news2\/?p=250475"},"modified":"2020-07-13T17:25:35","modified_gmt":"2020-07-13T07:25:35","slug":"council-staff-leaving-vics","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2019\/12\/18\/council-staff-leaving-vics\/","title":{"rendered":"Council Staff Leaving VICs"},"content":{"rendered":"
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The South Burnett’s five Visitor Information Centres will now be operated entirely by volunteers
after a Council decision to move its staff out of the VIC network<\/figcaption><\/figure>\n

December 18, 2019<\/strong><\/p>\n

The South Burnett Regional Council is moving its staff out of the region’s Visitor Information Centres (VICs) “to enable higher productivity”.<\/p>\n

The decision was revealed by Senior Economic Development Officer Craig Tunley in an email newsletter sent to VIC volunteers on December 9.<\/p>\n

“Changes have been enacted in our Visitor Information Centre network over the past month with the proposal and subsequent implementation of a decision to relocate Council staff out of the VIC network,” Mr Tunley said.<\/p>\n

He said with the completion of the Nanango office, two staff members were now based at the new office.<\/p>\n

It was intended that a third would also move, however this was yet to be finalised.<\/p>\n

“This relocation is being completed to enable higher productivity from Council\u2019s staff and extend our visitor services activity beyond the traditional focus of bricks and mortar, Council-owned facilities,” the email said.<\/strong><\/p>\n

The newsletter went on to say a Visitor Services Strategy would be developed in the next few months.<\/p>\n

Projects to improve service delivery through regional facilities would also be a focus of activity.<\/p>\n

“To date, we have received some comments from volunteers with regard to this move and we will continue to make note of gaps that need to be filled,” Mr Tunley said.<\/p>\n

“These decisions will be reviewed periodically to ensure that the desired outcomes are being realised.”<\/p>\n

The changes follow a report on the future of the VIC network delivered to the South Burnett Regional Council at its November meeting.<\/strong><\/p>\n

The report disclosed visitor numbers at the region’s VICs declined by 19 per cent over the past decade.<\/p>\n

The report also revealed 70 per cent of VIC users are now aged 65 or older, with barely 5 per cent aged under 40.<\/p>\n

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