{"id":246736,"date":"2019-10-25T15:09:51","date_gmt":"2019-10-25T05:09:51","guid":{"rendered":"https:\/\/southburnett.com.au\/news2\/?p=246736"},"modified":"2020-07-21T19:08:56","modified_gmt":"2020-07-21T09:08:56","slug":"trc-to-survey-residents","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2019\/10\/25\/trc-to-survey-residents\/","title":{"rendered":"TRC To Survey Residents"},"content":{"rendered":"
\"\"<\/a>
Cr Megan O’Hara Sullivan<\/figcaption><\/figure>\n

October 25, 2019<\/strong><\/p>\n

Toowoomba Regional Council is surveying residents this month, asking them to rate their satisfaction with Council’s services and facilities.<\/p>\n

The \u201cToowoomba Region Community Survey\u201d will be administered by independent market research consultants, IRIS Research, from October 28 to November 8.<\/p>\n

Mayor Paul Antonio said the survey would assess community satisfaction with Council\u2019s performance and identify ways to enhance service delivery.<\/p>\n

\u201cThe survey will help us improve the services and facilities we provide in our communities,\u201d Mayor Antonio said.<\/p>\n

\u201cOur services range from maintaining road networks and collecting household waste to co-ordinating emergency and disaster response.<\/p>\n

\u201cWe also manage several community facilities including libraries, parks and swimming pools.<\/p>\n

\u201cWe want to hear your thoughts on the way we currently deliver services in your community and areas we should focus on in the future.<\/p>\n

\u201cThis is an important opportunity to have your say and I encourage everyone to complete the survey.\u201d<\/strong><\/p>\n

Residents over the age of 18 years will be randomly selected to complete the survey via phone.<\/p>\n

The randomly selected sample of 800 people will have a demographic spread across age, gender and location to ensure survey results are representative of the region.<\/p>\n

The broader community will also have an opportunity to complete the survey online (from October 28) via Council\u2019s Your Say website<\/a><\/strong> or in hard copy. Hard-copy surveys will be available from customer service centres and libraries.<\/p>\n

Cr Megan O’Hara Sullivan said the survey would enable Council to benchmark its performance against past TRC surveys and other councils.<\/p>\n

\u201cThis will be the third time the Council has surveyed the community about services and facilities since 2008,” Cr O\u2019Hara Sullivan said.<\/p>\n

\u201cResults will be compared to the most recent community survey completed in 2017 to help determine our community\u2019s\u00a0changing\u00a0needs and views.”<\/p>\n

* * *<\/strong><\/h2>\n