{"id":21987,"date":"2013-01-29T19:32:31","date_gmt":"2013-01-29T09:32:31","guid":{"rendered":"http:\/\/southburnett.com.au\/news2\/?p=21987"},"modified":"2020-07-29T18:09:59","modified_gmt":"2020-07-29T08:09:59","slug":"telstra-apologises-for-outage","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2013\/01\/29\/telstra-apologises-for-outage\/","title":{"rendered":"Telstra Apologises For Outage"},"content":{"rendered":"

January 29, 2013<\/strong><\/p>\n

Telstra has apologised for a service outage which affected landline, mobile and broadband services across the South Burnett yesterday and stopped people being able to call 000 or other emergency service numbers.<\/p>\n

The company reported that early this morning its technicians completed repairs to a damaged fibre optic cable near Harlin which had been swept away by a landslide.<\/p>\n

The repair fixed the back-up link for the company’s landline, mobile and broadband services which were progressively restored across the South Burnett as well as Central and Northern Queensland last night. <\/p>\n

The repair team arrived by truck in Harlin through floodwaters, with police assistance, to carry out the fix.<\/p>\n

As well, work has been completed to provide extra redundancy in the region via links from Darwin.<\/p>\n

“While the outages resulting from the cable-cut have now been rectified, some services continue to be affected by localised power outages caused by storms,” a Telstra spokesman said. <\/p>\n

“These disruptions will be fixed as power is restored or as access becomes available so we can arrange emergency power.” <\/p>\n

Until all services are restored, customers are reminded that the emergency triple zero service may still be impacted or encountering congestion. <\/p>\n

“If customers are unable to reach triple zero, local emergency services such as police, fire and ambulance stations will be in operation and should be contacted directly where possible. <\/p>\n

“Telstra apologises for the inconvenience to our customers. We are doing everything we can to get customers connected as soon as possible.”<\/p>\n","protected":false},"excerpt":{"rendered":"

Telstra has apologised for a service outage which put affected landline, mobile and brodband services across the South Burnett yesterday and prevented people being able to call 000 or other emergency service numbers.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,3],"tags":[],"yoast_head":"\nTelstra Apologises For Outage - southburnett.com.au<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southburnett.com.au\/news2\/2013\/01\/29\/telstra-apologises-for-outage\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telstra Apologises For Outage - southburnett.com.au\" \/>\n<meta property=\"og:description\" content=\"Telstra has apologised for a service outage which put affected landline, mobile and brodband services across the South Burnett yesterday and prevented people being able to call 000 or other emergency service numbers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/southburnett.com.au\/news2\/2013\/01\/29\/telstra-apologises-for-outage\/\" \/>\n<meta property=\"og:site_name\" content=\"southburnett.com.au\" \/>\n<meta property=\"article:published_time\" content=\"2013-01-29T09:32:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-29T08:09:59+00:00\" \/>\n<meta name=\"author\" content=\"Dafyd Martindale\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dafyd Martindale\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/southburnett.com.au\/news2\/2013\/01\/29\/telstra-apologises-for-outage\/\",\"url\":\"https:\/\/southburnett.com.au\/news2\/2013\/01\/29\/telstra-apologises-for-outage\/\",\"name\":\"Telstra Apologises For Outage - 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