{"id":212433,"date":"2018-06-27T20:29:26","date_gmt":"2018-06-27T10:29:26","guid":{"rendered":"https:\/\/southburnett.com.au\/news2\/?p=212433"},"modified":"2020-07-31T08:50:25","modified_gmt":"2020-07-30T22:50:25","slug":"dealership-staff-win-seven-awards","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2018\/06\/27\/dealership-staff-win-seven-awards\/","title":{"rendered":"Dealership Staff Win Seven Awards"},"content":{"rendered":"
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John Dundas Holden’s Stewart Smith, Noel Schmidt, Aleisha Collins and Dale Yeates are amongst the best in Holden’s Australia-wide network, and now have Holden Guild Of Excellence certificates to prove it<\/figcaption><\/figure>\n

June 27, 2018<\/strong><\/p>\n

Staff at Kingaroy’s John Dundas Holden have come up trumps for customer service and product knowledge, winning seven awards in this year’s Holden Guild Of Excellence program.<\/p>\n

The Guild Of Excellence is an internal competition run through General Motors Holden’s network to encourage dealerships – and their staff – to keep up-to-date with the latest advances in car technology and the most successful trends in customer service.<\/p>\n

It encompasses 16 different programs that cover everything from sales to spare parts, stock control and workshop repairs.<\/p>\n

Each program has its own individual structure, and participants earn points by completing different units.<\/p>\n

What makes the Guild different to programs run by some other car makers is that all participants compete against one another to achieve top positions on national and regional leaderboards.<\/p>\n

This year, Dundas staff involved in the sales, spare parts and customer service divisions of the business took out a swag of awards – some for the third year running.<\/strong><\/p>\n

In addition, three workshop staff also won gongs in external competitions that saw them compete against the best in Queensland.<\/p>\n

The awards were presented by Holden’s Queensland Business Development Manager Robert Ferguson, who travelled to the South Burnett to meet all the winners.<\/p>\n

John Dundas Holden dealer principal Dean Gauld said he was very proud of his staff’s achievements.<\/p>\n

“The Guild Of Excellence is a great program, but it’s also very competitive and it’s not easy to get a win,” Dean said.<\/p>\n

“All our staff were competing against dealerships of similar size right across Australia, and to get an award they had to be right up near the very top.<\/p>\n

So having seven of our staff chosen for Guild Awards is a real tribute to all the hard work the team has put in.<\/p>\n

“They should all be very proud of what they’ve accomplished.”<\/p>\n

Dundas Holden itself is no stranger to awards.<\/strong><\/p>\n

In 2015 and 2016 the dealership won the Holden Grand Master award – the top award that Holden can present.<\/p>\n

“I had to fly to New York to accept that and it’s a very long trip,” Dean said.<\/p>\n

“So this year we decided to let someone else have a chance and put the focus on our staff instead.”<\/p>\n

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