{"id":181704,"date":"2017-06-19T20:31:22","date_gmt":"2017-06-19T10:31:22","guid":{"rendered":"http:\/\/southburnett.com.au\/news2\/?p=181704"},"modified":"2020-09-11T12:40:44","modified_gmt":"2020-09-11T02:40:44","slug":"holden-dealer-wins-grand-award","status":"publish","type":"post","link":"https:\/\/southburnett.com.au\/news2\/2017\/06\/19\/holden-dealer-wins-grand-award\/","title":{"rendered":"Holden Dealer Wins Grand Award"},"content":{"rendered":"
\"\"<\/a>
The proud staff of John Dundas Holden with the Australian and International certificates for the Holden Grand Master award … from left, Parts Manager Noel Schmidt, Service Adviser Aleisha Collins, Dealer Principal Dean Gauld, Finance Manager Ron Vels, Service Manager Neville Eckart and Workshop Foreman Carlos Dominiak<\/figcaption><\/figure>\n

June 19, 2017<\/strong><\/p>\n

The John Dundas Holden dealership in Kingaroy has picked up its second prestigious award from General Motors in two years.<\/p>\n

Dealer principal Dean Gauld was flown to New York last month to accept the Holden Grand Master award for 2016.<\/p>\n

The honour followed the dealership winning the same award in 2015.<\/p>\n

Dean said the Kingaroy dealership competed against dealerships of a comparable size across Australia to win the award.<\/p>\n

It was assessed on how well it hit its sales targets, service satisfaction, parts targets and the management team’s skills.<\/p>\n

“We have to meet the pinnacle of customer service, and all the departments also have targets to hit,” Dean said.<\/p>\n

“Service has to have a huge level of customer satisfaction, meeting the ‘fix it right the first time’ policy.”<\/p>\n

John Dundas Holden received the award at the Australian level, and then was presented with General Motors’ international award in New York.<\/strong><\/p>\n

Dean said GM also took him to “Motor City” – Detroit – to visit the company’s global office and attend GM conferences.<\/p>\n

He said the fact the dealership had won the Grand Master award two years in a row was a reflection of the quality of the John Dundas staff.<\/p>\n

“The staff here are great. If you do all the little things right you don’t have to try to win awards, the awards just happen,” Dean said.<\/p>\n","protected":false},"excerpt":{"rendered":"

The John Dundas Holden dealership in Kingaroy has picked up its second prestigious award from General Motors in two years.<\/p>\n","protected":false},"author":20,"featured_media":181705,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,3],"tags":[],"yoast_head":"\nHolden Dealer Wins Grand Award<\/title>\n<meta name=\"description\" content=\"The John Dundas Holden dealership in Kingaroy has picked up its second prestigious award from General Motors in two years.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southburnett.com.au\/news2\/2017\/06\/19\/holden-dealer-wins-grand-award\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Holden Dealer Wins Grand Award\" \/>\n<meta property=\"og:description\" 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